This notice explains how personal data is processed when you use the OZONE GOLD website and online shop.
1. Controller
Alma Germany GmbH, Segeberger Chaussee 129a, 22851 Norderstedt, Germany. Privacy enquiries can be sent to [email protected].
2. Data we process
Depending on how you use the website, we may process account and contact details, billing and delivery information, order history, messages sent to us, newsletter subscriptions, and technical access data such as IP address, browser, operating system, requested file, date, time, transferred data and referring URL.
3. Purposes and legal bases
Data is processed to provide the website, fulfil and deliver orders, process payments, respond to enquiries, prevent misuse, comply with legal obligations and, with consent where required, send newsletters or measure website performance. Processing is based on contract performance, legal obligations, consent and legitimate interests under the GDPR.
4. Orders and payments
Information entered during checkout is used to complete the purchase and delivery. Card payments are handled by the selected payment provider. OZONE GOLD does not store complete payment-card details.
5. Contact and newsletter
Contact-form and email enquiries are used to answer your request. Newsletter emails are sent only where permitted; you can unsubscribe at any time using the link in an email or by contacting us.
6. Cookies and analytics
The website uses necessary cookies for sessions, language preferences, cart, checkout and security. Subject to the applicable consent requirements, analytics or marketing services may also be used. Browser settings can restrict or delete cookies, although parts of the shop may then no longer work correctly.
7. Service providers and international transfers
We may use hosting, email, logistics, payment, analytics and technical service providers. They receive only the data needed for their task and are contractually or legally required to protect it. Where data is processed outside the European Economic Area, an appropriate legal transfer mechanism is used where required.
8. Retention
Personal data is kept only as long as needed for the stated purpose and applicable contractual, tax, accounting, warranty and statutory retention periods. It is then deleted or anonymised.
9. Your rights
Subject to legal requirements, you may request access, correction, deletion, restriction, portability or object to processing. Consent may be withdrawn for the future at any time. You also have the right to lodge a complaint with a competent data-protection supervisory authority.
10. Updates
This privacy notice may be updated when the website, services or legal requirements change. The current version is always published on this page.